INDUSTRIES WE SERVE
Built for utilities - across every flavour of the sector.
Electric & Power Utilities
IOUs, T&D operators, retail energy
Water Utilities
Municipal & multi-utility water providers
Oil & Gas Utilities
Utility arm of midstream & downstream
SERVICES
Six services. One industry.
Every platform that matters.
EACH SERVICE BUILT ON DEEP UTILITY DOMAIN EXPERTISE - PLATFORM AGNOSTIC BY DESIGN. DELIVERED ACROSS THE LEADING UTILITY SOFTWARE ECOSYSTEM.
01/CX
Customer Experience
LOWER SERVICE COSTS. HIGHER CUSTOMER SATISFACTION.
End-to-end delivery of utility-grade CX platforms — implementation, integration, customisation and managed services. Omnichannel engagement across billing, outage, usage, payments and energy programmes.
- CX Platform
- Service Management
- Self-Service CX
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02/WORKFORCE
Workforce Experience
SAFER CREWS. FASTER RESTORATION. LESS WINDSHIELD TIME.
Workforce experience platform rollouts covering dispatch, scheduling, safety and compliance — with enterprise integration, AI-enabled automation and continuous quality engineering at utility scale.
- FIELD SERVICE
- First-Time Fix Rates
- SAFETY & COMPLIANCE
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03/EMOBILITY
eMobility
NEW REVENUE AT THE GRID EDGE. CUSTOMER-CENTRIC GROWTH.
eMobility platform deployment and programme orchestration across regulator-led utility initiatives — EV onboarding, charging, V2G, energy marketplace and managed-charging participation in DER programmes.
- AI For EV Management
- V2G & DER
- ENERGY MARKETPLACE
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04/Grid
Grid Modernization & AMI 2.0
A reliable, observable, DER-ready grid.
Strategy and execution for the digital grid - ADMS, OMS and DERMS programmes, AMI 2.0, IT-OT-AT convergence, and analytics across outage, network and DER operations. Advisory through delivery, with utility- grade engineering rigour.
- ADMS / OMS / DERMS
- IT-OT-AT
- Grid analytics
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05/Asset Management
Enterprise Asset Management
Higher asset reliability. Lower lifecycle cost.
Asset transformation across the lifecycle - EAM and GIS unification on CIM-compliant data models, predictive and risk-based maintenance, connection and work management automation, and a field force experience designed around the crew.
- EAM + GIS
- CIM data model
- Field experience
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06/Cybersecurity
Cybersecurity for OT & Edge
A defensible grid. Audit-ready compliance.
A purpose-built OT cyber practice for the utility attack surface -substations, field edge, AMI, DERMS and connected assets. Architecture, segmentation, monitoring and continuous assurance, aligned to NERC/CIP and emerging regulatory regimes.
- OT + IT
- NERC / CIP
- Zero-Trust edge
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/ Horizontal capability
Enterprise & AI Platform Engineering
The engineering backbone beneath every iGreenTree engagement - now extended to the AI layer.
Cloud-native architecture, data engineering, modernization, DevSecOps, integration and quality engineering - applied across every service line and delivered as managed engagements. Now extended with AI Platform Engineering, delivered through our AI Foundry Platform.
- Enterprise Platform Engineering
- AI Platform Engineering
- Cloud & DevSecOps
- Data & integration
- Quality engineering
- AIOps & observability
Also in our toolkit
- SAP IS-Utilities & S/4HANA
- IBM Maximo
- ESRI ArcGIS Utility Network
AI Foundry-Where AI Platform Engineering is delivered
AI Platform Engineering across every major platform that powers your utility
The AI Foundry is iGreenTree's delivery platform to accelerate utility AI adoption - a curated set of pre-engineered building blocks, governed integrations and run-time accelerators that take AI Agents from pilot to production on your existing stack.
Our pre-built utility agents deploy across utility business functions - from post-storm response and customer dispute resolution to asset inspection and outage planning.
01
Pre-built AI Models
Domain-tuned for faster utility decisions
02
Tools & Plug-ins
Standardized, observable & auditable
03
MCP Adapters
Governed access to systems & data
04
Domain RAGs
Grounded in utility data & regs
05
Agents
Pre-built across the business
06
AIOps Accelerators
Run at scale, observed in real time
A leading delivery partner for 
, Vertical AI Platforms.
Smart Energy Water (SEW.AI) is a leading provider of Vertical AI Platforms for utilities worldwide. iGreenTree is one of SEW's principal delivery partners across SEW's Customer, Workforce and eMobility platforms - implementing, integrating, testing and operating these platforms at scale for North American utilities.
SEW SmartCX
Leading Delivery Partner
End-to-end SmartCX delivery: installation, configuration, customisation, patching, upgrades, integration with CIS and enterprise systems, data management, and post-implementation managed services.
Our role covers
SEW Smart WX
Implementation & Testing Partner
Smart WX rollout for field workforce transformation - platform configuration, enterprise integration, AI- enabled workforce automation, and end-to-end quality engineering at utility scale.
Our role covers
SEW eMobility
Ecosystem Orchestrator
Orchestrating the SEW eMobility ecosystem across regulator-led utility programmes - EV onboarding, charging, V2G, energy marketplace, and managed- charging participation in DER programmes.
w covers
Experience we bring
Decades of utility experience, lived across the grid.
Our consultants bring hands-on experience from engagements at major utilities across North America, Europe and Asia-Pacific. The contexts below reflect the kinds of problems our team has solved.
CUSTOMER • IOU
North American Public Utility
CX & CIS MODERNISATION
CONTEXT
Legacy CIS and siloed systems restricted digital self-service, manual billing and limited outage visibility drove call volumes.
AREA OF FOCUS
CX platform modernisation, DevOps-enabled delivery, and CIS integration for self-service, outage transparency, and digital payments.
GREEN EDGE • EV
Regulator-Led eMobility Pilot - North America
EMOBILITY • EV & DER
CONTEXT
Making EV adoption easier, better informed, and seamlessly integrated with the wider energy ecosystem for a utility customer base.
AREA OF FOCUS
Phased roll-out covering EV awareness tools and savings calculators, mobile app and customer-facing DMS element management for EV chargers.
EAM · GIS
European Transmission Operator
EAM & GIS MODERNISATION
CONTEXT
An out-of-support EAM, GIS disconnect, manual outage planning, and siloed maintenance & risk processes.
AREA OF FOCUS
Enterprise EAM programme with integrations across SAP, ArcGIS, Primavera, Salesforce, SCADA and CRM; guided-maintenance mobile for field crews.
ADMS · OMS · DMS
Grid Modernization Programme · International Utility
ADMS • OMS & DMS
CONTEXT
An end-to-end real-time network control capability and market participation in a deregulating environment.
AREA OF FOCUS
Real-time SCADA/DMS/OMS deployment, IT-OT integration, MDMS with multiple head-end systems, energy trading enablement, and BI foundations.
Voice of Change
Message from CEO
AI, automation, and intelligent platforms are redefining the utility industry. At iGreenTree, we are building what comes next where self optimizing grids, predictive intelligence, connected experiences, and seamless eMobility integration power a smarter, more connected world. This is not just innovation, it is a fundamental shift, and we are helping lead it. 
NS BALA, GROUP CEOiGreenTree.ai
READY TO GET STARTED?
Your digital utility transformation starts with a conversation.
Bring us a hard problem on the grid, at the asset, or at the customer edge. Platform implementation or domain-led consulting - we'll meet you with the right team, grounded in the sector you operate in.
Advisory
Roadmaps, assessments, business cases
Build & Integrate
Implementation, integration, delivery
Run & Optimize
Managed services, continuous improvement
marketing@igreentree.ai
+1 (555)
123-4567
Global
Presence, 25+ Countries
